CHRISTOS PILICHOS
Senior IT Project Manager
I’m thrilled you’re here. Please take a moment to explore my resume site, where you’ll find details on my background, experience, skills and more. To learn more or connect on an opportunity, don’t hesitate to reach out.
BIO
My Story
As a natural born go-getter, my passion has continuously driven me to expand my knowledge, experience, and relationships. With a strong background and diverse skill set, I’m confident in the creative ideas and successful solutions I bring to the table. Keep exploring my site to learn more information about me, and reach out directly with any questions.
PROFESSIONAL EXPERIENCE
Background & Expertise
Senior IT Project Manager - Intralot S.A.
Apr 2016 - Now
▪ Technical Project Management for various company projects around the globe i.e. Intralot do Brazil, Taiwan Lottery Company, Magnum Malaysia, The Philipines Lottery, Hellenic Lotteries, The Victoria Commission of Liquor and Gambling (AUS), Lotterywest (AUS), StoLotto (Russia)
▪ Technical Project Manager for the implementation project of the Croatian Lottery (Hrvatska Lutrija) a complex implementation with various integrations with 3rd Party systems as a replacement of their old bespoke system (Live May 2021)
▪ Technical Project Manager for the Netherlands State Lottery (Nederlandse Lotterij) and the Irish Lottery (PLI)
IT Technical Project Manager - Intralot S.A.
Mar 2014 - Apr 2016
Technical Project Management for the Retailer Transformation Project for Lotterywest (AUS) – project that went Live on September 2017
Service Desk Director - Intralot S.A.
Jun 2014 - Dec 2015
Setup of the Customer Support Service Desk for Intralot. Managing the acquisition of the ISO 20000 Certification for Intralot
Quality Assurance Senior Manager - Intralot S.A.
Feb 2009 - Mar 2014
Technical Project Manager tasks for the Lottery system launch of Hellenic Lotteries S.A. (OPAP S.A. subsidiary) (May 1st 2014)
Team leading for Quality Assurance for various projects (OPAP S.A.(GRE), Lotterywest (AUS), SBE (DE), Hellenic Lotteries S.A. (GRE) etc)
Application Expert - Intracom S.A.
Mar 1999 - Jan 2009
Responsible for daily operation tasks of OPAP S.A. lottery systems managing a group of more than 30 employees
Participating in the upgrade of the OPAP’s system to operate in fully online mode connecting more than 5.000 retailer’s terminals
Application Expert - Intrasoft S.A.
Jul 1993 - Mar 1999
▪ Responsible for the daily operations of Lottery Applications for OPAP S.A. the Greek National Lottery Organization using the offline system of the organization
▪ Responsible for the installation/operation of Helios system for 10 biggest Public Greek Hospitals
Responsible for Data Entry projects of the Greek Tax Bureau (D.O.Y) for the E9 taxation system
Oracle SW Engineer - CES
Jun 1992 - Jul 1993
Oracle development of Maritime Applications using SQL-Forms, SQL Reports.
EDUCATIONAL BACKGROUND
What I’ve Learned
Hellenic Open University, GR
Sep 2023 -
MSc Data Science and Machine Learning
Currently studying in the Hellenic Open University
Henley Management College, UK
Sep 2001 - May 2003
Courses in Business Administration
Henley Management College (UK) distance learning in collaboration with Hellenic Management Association (EEDE)
School of Pedagogical & Technological Education, GR
Sep 1994 - Jun 1995
Information Technology in Education
This is a concise description of your educational experience. Use this space to provide background on the degree or qualification you received, including any important recognitions received along the way.
Athens University of Economics & Business, GR
Sep 1987 - June 1991
Bsc in Infomatics
This is a concise description of your educational experience. Use this space to provide background on the degree or qualification you received, including any important recognitions received along the way.
SKILLS
Professional Competencies
Communication Skills
Above and Beyond
Demonstrated exceptional communication skills through extensive liaison with diverse clients across multiple countries, acquired through Technical Project Management and Lottery Operations roles. My long-standing collaboration with OPAP S.A. has honed my ability to effectively manage customer expectations and deliver results. As a Technical Project Manager, working with multicultural teams—from the structured, results-driven approach of Australia’s Lotterywest to the more flexible and relaxed business style of Brazil—has enhanced my negotiation capabilities and enabled me to drive constructive change in dynamic environments.
Organisational/Managerial skills
A Valuable Skill
Team building skills through continuous support of Dev teams & QA teams / solution provider working under pressure in demanding environments of Lottery Operations. Leadership skills as responsible for more than 30 subordinates during lottery operation tasks and QA team leader responsibilities.
Competences & Qualifications
Raising the Bar
▪ Oracle Responsys Marketing Platform 2023 Implementation Professional
▪ Oracle Cloud Support Specialist Assessment
▪ ISO-20000 – IT Service Management Lead Auditor by TUV Hellas
▪ Project Management Training
▪ “The Art of Negotiation” by Linda Kamboolean (AIT – Harvard University)
▪ Oracle 11g – Database Administration at Oracle Hellas S.A.
▪ IBM AIX – IBM Hellas
"Do not go where the path may lead. Instead, go where there is no path and leave a trail"
Ralph Waldo Emerson
LET’S CONNECT
I’d love to hear from you. Please contact me via the form below and I will reply to you as soon as possible.
7 Arionos Str, Helioupolis, P.C. 16344, Athens, Greece
+30 6940794530
